DATA PROTECTION AND PRIVACY NOTICE is committed to your privacy. This privacy notice explains how we use any information we collect about you when you use the web form or provide us with your email address when attending one of our training courses.

We strictly adhere to the provisions of the Privacy and Electronic Communications (EC) Directives Regulations 2003 and be compliant with the EU General Data Protection Regulation (GDPR), which came into force on 25th May 2018. The GDPR provides the following rights for individuals:

For further information in these rights you can contact the ICO via their website

Our privacy notice sets out what personal information we will collect from you, how we collect personal information from you, or how you provide us with personal information, which will be processed by us, and how we store the information.

What personal information we collect from you
When you subscribe to our email, we will ask you to provide certain personal information, for example:

How we collect and use information we receive from you
We require the information we collect and, if you agree, to be able to send you our training information and newsletters via email. By submitting this information via our web form or on our training evaluation forms, this is considered your consent for us to process your personal data in accordance with our privacy notice, and this is the legal basis we are relying on to do so. You have choices about how we use your personal information to communicate with you and if you have consented to receive marketing, you may opt out at any time.

How we store the information
We will store this data electronically on a database. Your information is NOT stored by a third party data processor.

Ways you can access, control, and correct your personal information
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How we might share your personal information

We do not share your personal information.

How long we keep your personal information
We retain your personal information for as long as necessary to provide the Services you have requested.

How we protect your Personal Information
We protect your personal information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data, and information access authorisation controls.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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